PRIVACY POLICY

Last Updated: April 29, 2025

1. INTRODUCTION

Welcome to our WhatsApp API application ("App"). We are committed to protecting your privacy and providing you with a safe and secure experience when using our App. This Privacy Policy explains our practices regarding the handling of information when you use our App, which operates using the WhatsApp API provided by Meta.

2. IMPORTANT INFORMATION

Who We Are

Cognition Solutions LLC is the controller and responsible for your personal data (collectively referred to as "we," "us," or "our" in this Privacy Policy).

No Data Collection

Our App is designed to function without collecting or storing any user data. The App is not public to other Meta businesses and operates on a no-data-collection model.

3. THE DATA WE DO NOT COLLECT

Unlike many applications, our App does not:

• Collect personal identification information (such as name, email address, phone number)
• Track your location
• Monitor your usage patterns
• Store conversation history
• Collect metadata from your device
• Use cookies or similar tracking technologies
• Analyze message content
• Share information with third parties
• Create user profiles or analytics

4. HOW WE USE THE WHATSAPP API

Our App uses the WhatsApp API solely for the purpose of facilitating messaging functionality between authorized users. The App operates as follows:

• Messages are processed in real-time and are not stored on our servers
• We do not read, scan, or monitor message content
• We do not access or store your WhatsApp contacts
• We do not retain information about the timing or frequency of messages
• We do not collect or analyze metadata associated with messages

5. LEGAL BASIS FOR USING THE WHATSAPP API

We use the WhatsApp API based on:

• The legitimate interest of providing messaging functionality to our users
• The performance of our service as requested by users
• Compliance with legal obligations applicable to messaging services

6. THIRD-PARTY ACCESS

Meta and WhatsApp

While our App does not collect data, please be aware that Meta (as the provider of the WhatsApp API) may process certain information according to their own privacy policies. We recommend reviewing:

• WhatsApp Privacy Policy
• Meta Privacy Policy

No Other Third Parties

We do not share any information with any other third parties, as we do not collect any data in the first place.

7. DATA SECURITY

Although we do not collect data, we have implemented appropriate security measures to protect the WhatsApp API integration against unauthorized access, including:

• Secure API authentication processes
• Regular security assessments
• Compliance with Meta's security requirements for API usage

8. YOUR LEGAL RIGHTS

Under data protection laws, you have rights including:

• The right to request access to your personal data
• The right to request correction of your personal data
• The right to request erasure of your personal data
• The right to object to processing of your personal data
• The right to data portability
• The right to withdraw consent

However, since we do not collect any personal data, these rights may not be applicable in the context of our App. If you have concerns about data processed by Meta through the WhatsApp API, please refer to their respective privacy policies.

9. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our operations. We will notify users of any material changes to this policy by sending a respective email.

10. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: contact@agenda-facil-latam.com
• Address: Casper, Wyoming, US

11. JURISDICTION AND APPLICABLE LAW

This Privacy Policy is governed by and construed in accordance with the laws of Wyoming-US, without giving effect to any principles of conflicts of law.